- Orders placed before 9am Central Monday through Friday will be processed and shipped that same day except on holidays. Orders placed after 9am central (or on weekends) will be processed and shipped the next business day.
- All orders are processed and shipped via USPS.
- If your package is lost or stolen, please contact USPS to file a claim; Hello Little is not responsible for lost or stolen packages.
- Please contact us at firstname.lastname@example.org if your order arrives damaged or incorrect.
- Customs fees may or may not be charged by your country's postal service. Hello Little is not responsible for customs charges and cannot provide information regarding each individual country's customs policies.
- If you refuse your package because of customs fees and your item gets returned, you will be refunded for the item, but not for any related shipping fees.
- All international packages are shipped via USPS.
- Many of our international customers prefer to purchase several items at once so that shipping is more economical. If you want to purchase an item and have us hold it until you have other items to add to your package, please contact email@example.com immediately after you place your order to request the hold. Holds and order combining is not guaranteed.
- Please be aware that the colors you see on your screen may not be EXACTLY true to life. We do our best to showcase images that look as close as possible to the actual color, but edits, lighting, calibrated vs uncalibrated computer screens, phone screens, etc. can all alter the color you see.
- We do not offer exchanges, but we do offer returns of brand new and unused items on a case by case basis for store credit only. Contact us at firstname.lastname@example.org with any questions or concerns.